Shipping Policy

Free shipping on all orders above ₹999.

A flat shipping charge of ₹79 applies to orders below ₹999.

No hidden charges. What you see at checkout is what you pay.

Standard delivery: 5–7 business days from the date of dispatch.

Metro cities (Mumbai, Delhi, Bengaluru, Chennai, Hyderabad, Kolkata, Pune): typically 3–5 business days.

Remote areas and Tier-3 cities may take up to 10 business days.

Orders placed before 12 PM IST on business days are dispatched the same day. Orders placed after 12 PM are dispatched the next business day.

Once your order is dispatched, you will receive a shipping confirmation email with a tracking link.

You can also track your order from My Account → Orders if you have an account with us.

If you have not received a tracking update within 3 business days of placing your order, please contact us at support@akikohome.com.

We currently ship to all serviceable pin codes across India.

If your pin code is not serviceable at checkout, please contact us — we will try to find an alternative courier.

We do not ship outside India at this time. International shipping is planned for a future phase.

If your order has not arrived within the estimated delivery window, please email us at support@akikohome.com with your order number.

In the rare case of a lost shipment confirmed by the courier, we will reship your order or issue a full refund — your choice.

If a delivery attempt is made and you are unavailable, the courier will make up to 2 more attempts.

After 3 failed attempts, the package will be returned to our warehouse. We will contact you to reschedule delivery. A re-shipping charge may apply.